Password Reset Instructions
If you have forgotten or lost your password(s), we will gladly reset it (them) for you. We cannot look up your current password(s) as passwords are encrypted. We will issue you a new password(s). Reset Passwords Online
This will reset your GWMail, Acad, Research2 and Blackboard password.
NOTE: Colonial Mail, Acad, Research2 and Blackboard share the same username and password. Resetting one will reset the others. WWW Accounts
For password resets or forgotten passwords on GW's WWW web server, please contact the ISS Help Desk at (202) 994-5530 for assistance. If you have a question about Vignette access,
please email uws@gwu.edu.
studentorgs.gwu.edu (sites on the Merlin Content Management System)
Webmasters login to Merlin to maintain their studentorgs.gwu.edu website using the same NetID and password used to access other GW systems such as the MyGW Portal, Blackboard, and GWMail.* *(Please note that your existing NetID and password will not be authorized for login to Merlin until your identity has been verified as an officer of the registered student organization by the Student Activities Center.) If your existing organization recently selected you as a new webmaster, click here to request the change for your login. Otherwise, if you'd like to create a new site on studentorgs.gwu.edu, click here to get started.) |
| Support & Contact Info: Help Desk: (202) 994-5530 EAS Help Desk: (202) 994-5530, option 4 System Status: (202) 994-5530, option 3 Support: ITHelp Request Suggestions: suggest@gwu.edu |
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Help Desk Hours: Monday-Friday: 7:00AM - 10:00PM 44983 Knoll Square, Bldg II, Suite 351 Ashburn, VA 20147 ITS Fax: (202) 994-0101 Help Desk Fax: (703) 726-4111 |