GW Help Desk FAQs: GWireless

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GWireless Posted: 2:32 PM, Friday, June 13, 2003 Last Updated: 8:35 AM, Tuesday, October 25, 2005
What is GWireless? What do I need to use GWireless? How do I get a GWireless client? Where can I use GWireless? How do I connect to GWireless?

1. What is GWireless?

GW Broadband Ubiquitous Secure Service Network is GW's wireless Ethernet solution. GWireless uses a special client, i.e. GWireless and network technology, to provide secure and stable wireless network access for the GW community.

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2. What do I need to use GWireless?

A Wireless Card
GWireless client
A GWMail account (Don't have an account? | Forgot your password?)
Computer Running Windows 2000 (Service Pack 3), Windows XP (Service Pack 1) or Mac OS X (10.3 or later).
Note: We do not support LINUX as an operating system

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3. How do I get a GWireless client?

The GWireless Client is available ...

Online: http://helpdesk.gwu.edu//software/vpn/ with your GWMail username and password.

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4. Where can I use GWireless?

GWireless "Access Points" are listed here.

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5. How do I connect to GWireless?

Please see the following instructions for connecting to GWireless for Windows 2000/XP and for Mac OS 10.3 or later.

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Support & Contact Info: Help Desk: (202) 994-5530 EAS Help Desk: (202) 994-5530, option 4 System Status: (202) 994-5530, option 3 Support: ITHelp Request Suggestions: suggest@gwu.edu		Help Desk Hours: Monday-Friday: 7:00AM - 7:00PM 44983 Knoll Square, Bldg II, Suite 351 Ashburn, VA 20147 ITS Fax: (202) 994-0101 Help Desk Fax: (703) 726-4111