The Voice Directory
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FAQ’s - Departmental Directory Administration/Telephone Directory | FAQ’s - Speech Enabled Directory System DEPARTMENTAL DIRECTORY ADMINISTRATION/TELEPHONE DIRECTORY:
SPEECH ENABLED DIRECTORY SYSTEM:
The online directory is available at http://my.gwu.edu/mod/directory/ or by visiting http://my.gwu.edu and clicking ‘directories’ in the upper-left corner of the page. Note there are two directories available for search from this page: the People directory and the Department directory. Return to ^Top^No, you do not have to be logged into the Portal to see your directory listing. However, some information such as departmental cell phones may be visible to others within the same department only after logging into the Portal. Visit http://my.gwu.edu/ and select the ‘Sign In’ option in the upper-left corner of the page. Sign in to the myGW Portal using your NetID and Password. The NetID is your GW email address minus the @gwu.edu. To be listed in the directory, you must first have an existing NetID. The NetID is your GW email address minus the @gwu.edu. You may create a NetID by visiting the following: http://helpdesk.gwu.edu/accounts/ Return to ^Top^Follow these steps to update your campus office address and phone:
6. How long after I make changes to my directory listing will it take before they are reflected on the Portal?
Directory listings on the portal will be made in real-time. You should be able to review your edits immediately after you save your changes. Return to ^Top^7. How long after I make changes to my directory listing will it take before they are reflected on the Speech Enabled Directory?
Directory listings will be updated once per week on Thursday evenings at 11:59pm. As a result you will see your changes the Friday morning following your edits. Return to ^Top^Title changes cannot be made online. Please contact the directory coordinator for your department who will forward documentation from your VP, Dean, or Department Head of the corrected title to elecdir@gwu.edu Return to ^Top^You may submit an Employee Data Change Request form to Human Resource Services: http://www.gwu.edu/~hrs/pdf_files/EmployeeDataChangeRequest.pdf Return to ^Top^Beginning in 2008, The University stopped producing hard copies of the Communications Directory. Copies of the 2007 Communications Directory may be ordered from University Stores while supplies last. Return to ^Top^This directory is maintained by directory coordinators who may update the Department listing on your behalf. However, changes you make to your personal listing will appear on the Department Directory. To determine the departmental coordinator for your department run a search for your department listing. Look in the bottom left hand corner of the directory listing and you will see “This listing is maintained by …“ along with the name and a link to the email address of your departmental coordinator. Return to ^Top^To determine the departmental coordinator for your department run a search for your department listing. Look in the bottom left hand corner of the directory listing and you will see “This listing is maintained by …“ along with the name and a link to the email address of your departmental coordinator. Return to ^Top^13. My department has a new website that we would like to list in the directory. Where can our departmental directory coordinator add this information?
Upon login to the portal, coordinators may update departmental information at http://my.gwu.edu/mod/deptdir/admin/ Return to ^Top^14. I am a departmental directory coordinator and I have forgotten how to make updates. Where can I find this information?
An online tutorial is available at http://my.gwu.edu/mod/schedule/training/description.cfm?ClassKey=6599&type=online Return to ^Top^15. I have been assigned to be the departmental directory coordinator for my department. How can I get started?
Send an email to GWU Human Resources Department at elecdir@gwu.edu, noting the name of the departments for which you will have responsibility for updating the departmental section. Human resources will process your request. No, individual phone numbers may only be updated by the employee via GWeb. Return to ^Top^To report any problems, please contact the ISS Help Desk at 202-994-5530. The ISS Help Desk is open Monday through Friday from 7am to 10pm.
Return to ^Top^ FAQ’s - Speech Enabled Directory System The GW Speech Enabled Directory is operational 24 hours a day 7 days a week. To access the system simply call 202-994-1000 from off campus or 4-1000 or 0 (zero) from your campus telephone. Return to ^Top^When interfacing the system it is important that you:
To report any problems, please contact the ISS Help Desk at 202-994-5530. The ISS Help Desk is open Monday through Friday from 7am to 10pm. Return to ^Top^Please contact the ISS Help Desk at 202-994-5530 (4-5530 from any campus phone) and open an incident report. The Help Desk will work with ISS systems administrators to adjust the pronunciation of your name. Please note the Help Desk may ask you to spell your name phonetically to ensure the most accurate pronunciation. Return to ^Top^ |
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