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Updated: 12:55 PM, Tuesday, October 21, 2008
ISS Supported Hardware

ISS recommends GW staff have these minimum hardware and software specifications for GW’s administrative and enterprise applications. (Banner, EAS, Kronos) If possible, departments are encouraged to purchase computer(s) that exceed these minimums.

ISS is coordinating the purchases of new computers in order to reduce cost. Departments are asked to participate in GW’s Bulk Buy program, http://iss.gwu.edu/issservices/bulkbuy, by contacting bulkbuy@gwu.edu.

Minimum Hardware and Software Specifications

Operating System

Microsoft Windows XP Service Pack 2

Model

Dell Optiplex or Latitude with a CD-ROM and/or DVD-ROM

Process Type, Speed

Type: Pentium IV or newer
Speed: 1 GHz or higher

RAM

512 MB or higher (recommended)

Hard Disk Space

40 GB

Anti Virus & Firewall

Symantec AntiVirus 10.x
Symantec Firewall 8.x
Note: Both there products are available under Symantec Client Security 3.x

Browsers

MS Internet Explorer 6.0

Important Information for GW Faculty and Staff about Apple iPhone

The newly released Apple iPhone is a consumer-oriented device and is not designed to function securely inside an enterprise environment. Any GW Faculty or Staff considering its purchase should be aware that it will not, at least in the near term, be supported at GW for work/business use.

ISS will continue to monitor Apple and AT&T's progress with this product roll-out and will revisit supporting the iPhone as the technology matures.

We thank you for your patience as we continue to strive to provide the GW community with safe and secure technology features that meet your daily business needs.

[Updated: 07.03.07 | 04:10 PM]

Support & Contact Info:
Help Desk: (202) 994-5530
EAS Help Desk: (202) 994-5530, option 4
System Status: (202) 994-5530, option 3
Support: ITHelp Request
Suggestions: suggest@gwu.edu

The George Washington University
Help Desk Hours:
Monday-Friday: 7:00AM - 7:00PM
44983 Knoll Square, Bldg II, Suite 351
Ashburn, VA 20147
ITS Fax: (202) 994-0101
Help Desk Fax: (703) 726-4111