ISS HELP DESK > Software
Search Advanced Search
Search Tips
ISS Supported Software
Posted: 10:00 AM, Wednesday, September 13, 2006
Last Updated: 01:15 PM, Thursday, December 18, 2008

ISS Staff have received training to support the following software. ISS will assist as much as possible with applications not listed below.

 
Mac OS
Windows
Operating Systems
OS X 10.x XP SP2
MS Office Suites
2000 and higher 2000, XP, 2003
Mail Clients
Outlook Express 5.0
Pine (via Shell access)
Outlook Express
Outlook 2000, 2003
Pine (via Shell access)
Web Browsers
- IE 6.x
University Specific Applications
- J-Initiator
Novell Client
SSH and SFTP
Built-in Mac SSH
Fetch 4.x, 5.x
SSH 3.x (ssh and sftp)
Anti-Virus Norton Anti-Virus 10.x Symantec Anti-Virus 10.x
Symantec Client Firewall 8.x
Important Information about Microsoft Vista

Microsoft Vista should not be purchased by any administrative departments or individuals for use at GW. Vista is not currently supported for use on the GW network or to access GW enterprise systems such as EAS, Banner, or Blackboard. Learn more here.
[Updated: 02.06.07 | 9:45PM]

Important Information about Internet Explorer 7.0

Individuals who utilize GW web-based applications such as Banner, EAS, and Kronos should not download Microsoft Corporation's new release of Internet Explorer 7 (IE7) onto University workstations. GW, Microsoft, and other vendors are working to enable IE7 compatibility with GW applications.

Additional information regarding compatibility will be posted as it becomes available.

Please note that for those University workstations that have Patchlink installed, IE7 will be blocked from automatic installation on workstations. For those users whose workstations do not have Patchlink installed and will not be able to benefit from this block, please call your Local Support Partner for assistance.
[Updated: 11.07.06 | 4:20PM]

Rate This Document
Help us improve by rating the quality of this document:
lowhigh

1

2

3

4

5
Liked or disliked this document? If you tell us why, we'll keep up the good work or improve it! Your submissions are anonymous.


If you would like a response, please send an email to the ISS Suggestion Box at suggest@gwu.edu.

Support & Contact Info:
Help Desk: (202) 994-5530
EAS Help Desk: (202) 994-5530, option 4
System Status: (202) 994-5530, option 3
Support: ITHelp Request
Suggestions: suggest@gwu.edu

The George Washington University
Help Desk Hours:
Monday-Friday: 7:00AM - 7:00PM
44983 Knoll Square, Bldg II, Suite 351
Ashburn, VA 20147
ITS Fax: (202) 994-0101
Help Desk Fax: (703) 726-4111