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Division of IT Enterprise Systems and Services
Posted: 01:40 PM, Thursday, October 30, 2008
Last Updated: 11:30 AM, Friday, May 28, 2010

Below are some examples of major Division of IT Enterprise Systems and services that are monitored for normal operation. The following list is not intended to be inclusive or exclusive of all systems and services monitored by Div. IT.

  • Account Management Console (AMC)
  • Banner Systems
  • Blackberry Enterprise Services (BES)
  • Blackboard
  • Campus Cable TV Services
  • Citrix Services
  • Colonial Calendar
  • Colonial Mail
  • Data Network Services
  • Data Warehouse Services (Cognos)
  • Enterprise Accounting System (EAS)
  • GLearn
  • GW Alert
  • GW ListServ
  • GW University WWW Sites
  • GWdocuments/GWscan
  • GWeb Information System
  • GWireless VPN
  • GWMail
  • GWorld Systems
  • MyGW Portal
  • NetID Authentication Services
  • Novell GroupWise Services
  • Novell Services
  • Pinnacle Systems
  • Research 2 System
  • RMS – Housing
  • Security Services
  • Time Reporting System (TRS) / Kronos Services
  • Voice Communication Services

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If you would like a response, please send an email to the Div. IT Suggestion Box at suggest@gwu.edu.

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Support & Contact Info:
Help Desk: (202) 994-GWIT (4948), option 2
EAS Help Desk: (202) 994-GWIT (4948), option 4
System Status: (202) 994-GWIT (4948), option 3
Support: ithelp@gwu.edu
Suggestions: suggest@gwu.edu

The George Washington University
Help Desk Hours:
Monday-Friday: 7:00AM - 10:00PM
44983 Knoll Square, Bldg II, Suite 351
Ashburn, VA 20147
ITS Fax: (202) 994-0101
Help Desk Fax: (703) 726-4111