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Updated: 5:00 PM, Monday, November 26, 2007
Minimum Supported Hardware

ISS recommends GW staff have these minimum hardware and software specifications for GW’s administrative and enterprise applications. (Banner, EAS, Kronos) If possible, departments are encouraged to purchase computer(s) that exceed these minimums.

ISS is coordinating the purchases of new computers in order to reduce cost. Departments are asked to participate in GW’s Bulk Buy program, http://iss.gwu.edu/issservices/bulkbuy, by contacting bulkbuy@gwu.edu.

Minimum Hardware and Software Specifications

Operating System

Microsoft Windows XP Service Pack 2

Model

Dell Optiplex or Latitude with a CD-ROM and/or DVD-ROM

Process Type, Speed

Type: Pentium IV or newer
Speed: 1 GHz or higher

RAM

512 MB or higher (recommended)

Hard Disk Space

40 GB

Anti Virus & Firewall

Symantec AntiVirus 10.x
Symantec Firewall 8.x
Note: Both there products are available under Symantec Client Security 3.x

Browsers

MS Internet Explorer 6.0

 
Support & Contact Info:
Help Desk: (202) 994-5530
EAS Help Desk: (202) 994-5530, option 4
System Status: (202) 994-5530, option 3
Support: ITHelp Request
Suggestions: suggest@gwu.edu

The George Washington University
Help Desk Hours:
Monday-Friday: 7:00AM - 7:00PM
44983 Knoll Square, Bldg II, Suite 351
Ashburn, VA 20147
ITS Fax: (202) 994-0101
Help Desk Fax: (703) 726-4111