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ISS Supported Software
Posted: 10:00 AM, Wednesday, September 13, 2006
Last Updated: 03:10 PM, Thursday, March 20, 2008

ISS Staff have received training to support the following software. ISS will assist as much as possible with applications not listed below.

 
Mac OS
Windows
Operating Systems
OS X 10.x 2000, XP SP2
MS Office Suites
2000 + Newer Versions 2000, XP, 2003
Mail Clients
Outlook Express 5.0
Pine (via Shell access)
Outlook Express
Outlook 2000,2003
Pine (via Shell access)
Web Browsers
- IE 6.x
University Specific Applications
- J-Initiator
ADI
Novell Client
Telnet, SSH and FTP
Built-in Mac SSH
Fetch
SSH 3.x (ssh and sftp)
Telnet
WS_FTP LE/Pro
Anti-Virus
- Norton Anti-Virus 9.0.2 - Norton Anti-Virus Corporate Edition 10.1.6 +
- Symantec Client Firewall 8.7.4 +

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If you would like a response, please send an email to the ISS Suggestion Box at suggest@gwu.edu.

Support & Contact Info:
Help Desk: (202) 994-5530
EAS Help Desk: (202) 994-5530, option 4
System Status: (202) 994-5530, option 3
Support: ITHelp Request
Suggestions: suggest@gwu.edu

The George Washington University
Help Desk Hours:
Monday-Friday: 7:00AM - 7:00PM
44983 Knoll Square, Bldg II, Suite 351
Ashburn, VA 20147
ITS Fax: (202) 994-0101
Help Desk Fax: (703) 726-4111